Terms & Conditions
Introduction
Last updated: February 25, 2026
Please read these Terms of Service (“Terms”) carefully before placing an order or using the Beaktor website (store.beaktor.com). By accessing or using our store, you agree to be bound by these Terms.
1. About Beaktor
Beaktor is a modular furniture brand specializing in remote work and home office solutions, operated by Work Anywhere MLJ, S.L., a company incorporated in Spain.
- Legal Name: Work Anywhere MLJ, S.L.
- CIF (Tax ID): ESB02829935
- Registered Address: Camino Alto 118, 28109 Alcobendas, Madrid, Spain
- Contact Email: mybeaktor@beaktor.com
Our products include modular desks, storage solutions, and workspace accessories designed for flexible work environments.
2. Products and Orders
2.1 Standard Products
Most products are offered in standard configurations and dimensions as listed on our product pages. By placing an order, you confirm that you have reviewed the product specifications, dimensions, and finishes, and that they meet your requirements.
2.2 Custom Orders
Some products may be available with custom dimensions, special packaging, or pallet shipping. Custom specifications will be confirmed via email before production begins. Custom orders cannot be cancelled once production has started and are not eligible for return except in cases of manufacturing defects or shipping damage.
2.3 Product Descriptions
We strive to display product colors, dimensions, and specifications as accurately as possible. However, screen displays may vary, and we cannot guarantee that your device’s display will accurately reflect actual product colors or dimensions.
2.4 Order Acceptance
All orders are subject to acceptance by Beaktor. We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, suspected fraud, or orders violating these Terms. If we cancel your order after payment, you will receive a full refund.
2.5 Order Confirmation
Once you place an order, you will receive an email confirmation. This confirms receipt only — acceptance occurs when we send a shipping confirmation or begin production on your custom order.
3. Pricing and Payment
3.1 Pricing
All prices are listed in EUR (€) unless otherwise stated. Prices are subject to change without notice, but changes will not affect orders already confirmed.
3.2 Taxes
Applicable taxes (IVA/VAT) will be calculated and displayed at checkout based on your delivery location. Prices displayed on product pages may not include taxes.
3.3 Shipping Costs
Shipping fees are calculated at checkout based on delivery location, product size and weight, and shipping method selected.
3.4 Payment Methods
We accept: Credit and debit cards (Visa, Mastercard, American Express), Shopify Payments, and other methods as indicated at checkout. Payment is due in full at the time of order.
3.5 Payment Security
All payment transactions are processed through secure, encrypted connections by PCI-DSS compliant processors. We do not store your full payment card details on our servers.
3.6 Pricing Errors
If we discover a pricing error before processing your order, we will contact you to either proceed at the correct price or cancel for a full refund.
4. Production and Delivery
4.1 In-Stock Items
Standard products in stock are typically processed and shipped within 3–5 business days of order confirmation.
4.2 Made-to-Order Items
Products requiring special manufacturing or currently out of stock may require 15–35 business days for production before shipping. We will notify you of the expected timeframe when you place your order.
4.3 Shipping Times
Estimated delivery times are provided at checkout and begin after the order ships. Delivery times are estimates only and depend on shipping carrier, destination, customs clearance, and other external factors.
4.4 Shipping Addresses
You are responsible for providing accurate shipping information. Contact us immediately at mybeaktor@beaktor.com if you need to change your address — we cannot guarantee changes once an order has been processed or shipped.
4.5 Delivery Requirements
Large or heavy items may require signature upon delivery or assistance unloading. Please ensure someone is available to receive the shipment. Additional charges may apply for failed delivery attempts or special delivery services.
4.6 Inspection Upon Delivery
Inspect your order immediately upon delivery. If packaging appears damaged, note this on the delivery receipt and take photos before accepting. Report any damage or missing items to mybeaktor@beaktor.com within 48 hours of delivery with photos.
4.7 Shipping Delays
Beaktor is not liable for delays caused by shipping carriers, customs clearance, incorrect shipping information provided by you, natural disasters, or other force majeure events.
4.8 International Orders (Including USA/Canada)
For orders shipped outside the European Union: You are the importer of record and responsible for complying with all applicable import, customs, product safety, and local regulatory requirements. You are responsible for paying any import duties, taxes, or brokerage fees. Our products are designed and manufactured in accordance with applicable EU and Spanish standards.
5. Returns and Refunds
Please refer to our Return & Refund Policy for full details. In summary:
- Returns are accepted only in cases of manufacturing defects or shipping damage
- Claims must be submitted within 14 days of delivery
- Custom orders and assembled products are not eligible for return except in cases of defects
- Eligible returns require prior approval via mybeaktor@beaktor.com
6. Product Use and Care
6.1 Intended Use
Our furniture is designed for normal office use as described in the product specifications. Each product has specified weight capacities and usage guidelines that must be followed.
6.2 Assembly and Installation
Some products require assembly. Follow all provided instructions carefully. We recommend reading all instructions before beginning, using appropriate tools, and having assistance for large or heavy items.
6.3 Improper Use
Beaktor is not responsible for damage, injury, or product failure resulting from misuse, exceeding weight capacity, improper assembly, modifications to the product, environmental factors, or failure to follow care instructions.
6.4 Weight Capacity
Each product has a specified maximum weight capacity. Do not exceed this capacity. Weight capacity applies to evenly distributed loads as intended by the product design.
7. Warranty
7.1 Warranty Coverage
Beaktor products are warranted to be free from manufacturing defects in materials and workmanship under normal use for 24 months from the date of delivery to the original purchaser, in line with EU consumer standards.
7.2 Warranty Exclusions
This warranty does not cover: normal wear and tear; damage from misuse or improper care; damage from exceeding weight capacity; products not assembled according to instructions; modifications not authorized by Beaktor; environmental damage; or cosmetic damage that does not affect functionality.
7.3 Warranty Claims
- Contact mybeaktor@beaktor.com within the 24-month warranty period
- Provide your order number, purchase date, and proof of purchase
- Describe the defect in detail and include clear photographs
- Our team will review your claim within 2–3 business days
7.4 Warranty Remedies
If your claim is approved, we will, at our discretion: repair the defective product; replace the product with the same or comparable model; or issue a refund of the purchase price. We will cover shipping costs for warranty replacements or repairs of defective products.
8. Intellectual Property
8.1 Ownership
All content on the Beaktor website — including product designs, text, images, graphics, logos, trademarks, software, and website layout — is the property of Work Anywhere MLJ, S.L. or its licensors and is protected by Spanish and international intellectual property laws.
8.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content, or use our content for commercial purposes without written permission.
8.3 Trademarks
“Beaktor” and associated logos are trademarks of Work Anywhere MLJ, S.L. You may not use our trademarks without prior written permission.
9. User Accounts
9.1 Account Creation
When creating an account, you must provide accurate, current, and complete information; maintain and update your account information; keep your password confidential; and notify us immediately of any unauthorized use.
9.2 Account Responsibility
You are responsible for all activity that occurs under your account. We are not liable for any loss or damage arising from unauthorized use of your account.
9.3 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent or illegal activity, or your account has been inactive for an extended period.
10. Limitation of Liability
10.1 Limitation of Damages
Beaktor’s total liability for any claim arising from an order or use of our Services shall not exceed the amount you paid for the specific product that is the subject of the claim. We are not liable for indirect, incidental, consequential, or punitive damages; loss of profits or business opportunities; loss of data; business interruption; or damages arising from third-party products or services.
10.2 Liability Exclusions
We are not liable for delays or damages resulting from circumstances beyond our reasonable control; third-party actions (shipping carriers, payment processors); your misuse of products; or damage occurring after delivery due to your actions or environmental factors.
10.3 Legal Limitations
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by applicable law.
11. Indemnification
You agree to indemnify, defend, and hold harmless Work Anywhere MLJ, S.L., its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, misuse of our products or Services, violation of any third-party rights, or any fraudulent or illegal activity.
12. Consumer Rights
12.1 EU/Spanish Consumer Protection
If you are a consumer purchasing for personal use and reside in the European Union or Spain, you have statutory rights under EU and Spanish consumer protection laws that cannot be limited by these Terms. This includes a 2-year legal guarantee of conformity for consumer goods, protection against unfair contract terms, and certain rights regarding withdrawal and cancellation.
12.2 Non-EU Consumers (Including USA/Canada)
If you are a consumer located outside the European Union, mandatory consumer protection laws of your country of residence may also apply. Nothing in these Terms is intended to limit any non-waivable rights you may have under the consumer protection laws of your country.
12.3 Right of Withdrawal (EU Consumers)
Where applicable, EU consumers may have a 14-day right of withdrawal for distance contracts. This right does not apply to goods made to the consumer’s specifications or clearly personalized, or goods that have been assembled, unsealed, or used beyond what is necessary to inspect them.
13. Dispute Resolution
13.1 Informal Resolution
If you have a dispute with Beaktor, please contact us first at mybeaktor@beaktor.com. We will make reasonable efforts to resolve the dispute informally.
13.2 Governing Law
These Terms are governed by and construed in accordance with the laws of Spain, without regard to conflict of law principles.
13.3 Jurisdiction
- For Business Customers (B2B): Any disputes shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.
- For Consumer Customers (B2C): Disputes may be brought before the courts of your place of residence or the courts of Madrid, Spain, at your option.
13.4 Online Dispute Resolution (EU Consumers)
EU consumers may use the European Commission’s Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr
14. General Provisions
14.1 Entire Agreement
These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Beaktor regarding your use of our Services.
14.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
14.3 Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
14.4 Force Majeure
We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, acts of government, war, strikes, pandemics, internet failures, or supplier shortages.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page, and the “Last updated” date at the top will be revised. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.
16. Contact Information
If you have any questions, concerns, or disputes regarding these Terms of Service, please contact us:
Work Anywhere MLJ, S.L.
Email: mybeaktor@beaktor.com
Address: Camino Alto 118, 28109 Alcobendas, Madrid, Spain
CIF: ESB02829935
